I would like to change the date/time of my booking If you are unable to visit on the day you have booked for please fill in a "contact us" form here and out support team will be in touch. Related articles Can I cancel my booking? What if I'm running late for my time slot? How do I contact your Customer Services team? How do I book a time slot with my Merlin Annual Pass? What if I'm running late for my time slot?