If you do not arrive within your allocated arrival time, there may be an extended wait for the next available entry time. In busy periods we cannot guarantee immediate entry if you miss your arrival time.
Articles in this section
- What payment cards do you accept for an online booking?
- I have received an error message when making a booking?
- What if I'm running late for my time slot?
- Why am I booking into a time slot?
- I'm unsure if my booking has been successful - what do I do?
- I may have two bookings, what do I do?
- I've booked the wrong tickets, what do I do?