Telephone
General Enquiries
If you need to reach out to us by phone, you can call us on 0371 222 7741 (calls are charged at local rate)
Our lines are open Monday - Friday 9am to 5pm (weekends 9am to 3pm). Please note we cannot sell tickets on this number or handle hotel/short break queries.
School Bookings and Enquiries
If you need to reach out to us by phone, you can call us on 0371 222 6937 (calls are charged at local rate)
Our lines are open Monday - Friday 9am to 5pm
Live Chat
When available, you can contact us on Live Chat. If there is a live chat agent available, a chat button will show in the bottom corner of the screen on our Help Centre.
Help Centre
We know that you may have some questions before or after visiting us so we’ve developed our Help Centre. Simply use the "Have a Question" button at the bottom of the home page to find the answers to our most frequently asked questions. Alternatively, please click here.
Need Assistance – Send Us a Message
To contact our Customer Services team, please complete our Contact Us form here.